oh god, i put a free aol trial on my laptop before i got wireless dsl and it was a month free then you pay, so I called to cancel before the month was up. He tried SO hard to keep me on. I let him rabmle then her saw how many hours I spend online and offered to extend my trial for a nother month free. I knew it was gonna be hard to cancel next time but I let him. Then when the time came to cancel THAT I got my mother to call. lol

Becasue she's great at talking down sales people. lol She was polite then turned into bitchy customer, 'I'm sorry, I know you have ot do this but is there any way you don't have to ask me all these questions becasue I just want to cancel' Finally got it done though.